Terms and Conditions

This page is a starting template. Please read it, adjust it to how your store really works, and have it checked against local law before relying on it.

By placing an order with Next Step you agree to the terms below.

Products and prices

We try to show products, colours and prices accurately. Colours can look slightly different on different screens. Prices are shown in the store currency and may change without notice; the price that applies is the one shown at checkout when you place your order.

Orders and payment

• Payment is made in advance by scanning the QR code at checkout and entering the transaction ID.
• An order is confirmed once we have verified your payment. If the payment cannot be verified, or the amount paid does not match the order total, we will contact you and may cancel the order.
• We may cancel an order if a product is out of stock or was listed at an obviously wrong price. Any amount you have paid will be refunded.

Delivery

Delivery times are estimates. Please make sure your address and phone number are correct; we cannot be responsible for delays caused by wrong details or by the courier.

Promo codes, deals and referrals

• One code can be used per order. Codes cannot be exchanged for cash.
• Referral discounts are for a new customer’s first order. A referral reward is earned when the referred order is completed, and is cancelled if that order is cancelled or returned.
• We may withdraw a code or reward that has been obtained or used unfairly, for example by referring yourself.

Returns and refunds

Returns and refunds are covered by our Refund Policy.

Changes to these terms

We may update these terms from time to time. The version on this page applies to orders placed after it is published.