Privacy Policy
This page is a starting template. Please read it, adjust it to how your store really works, and have it checked against local law before relying on it.
This policy explains what personal information Next Step collects when you use this website, why we collect it and what we do with it.
Information we collect
- Order details: your name, phone number, delivery address, optional email address and order notes.
- Payment confirmation: the transaction ID and, where requested, a screenshot of your payment. We never see or store your bank or wallet login details.
- Account and referral details: your order history, referral code and any rewards you have earned.
- Messages: anything you send us through the contact form or WhatsApp.
How we use it
- To confirm your payment, deliver your order and keep you updated about it.
- To answer your questions and handle returns or refunds.
- To run promotions and the referral programme, including checking that a code is used fairly.
Cookies
We use a small number of cookies that are needed for the store to work: they remember what is in your cart, any code you have entered and, if you have ordered or signed in, your account on this device. We do not use them for advertising.
Sharing
We share your name, phone number and address with the courier that delivers your order. We do not sell your information or share it for marketing.
Keeping and deleting your information
We keep order records for as long as we need them for accounting, returns and legal reasons. You can ask us to correct or delete your information at any time by contacting us.
Contact
Questions about this policy? Please reach us through the Contact page.